Install with codes instead of the QR code
If the QR code cannot be scanned, type the SM-DP+ address and the activation code in instead.
- Find the SM-DP+ address and the activation code under Manual install details on your order page, or in your order email.
- On the Add eSIM screen, choose enter details manually.
- Type in the SM-DP+ address and the activation code.
Still stuck?
Email us with your order number and the phone you're using. We reply within 2 working days.